PT Customer Service Specialist

German American Bancorp•Washington, IN

1d•Onsite

About The Position

As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Requirements

Maintain confidentiality
Listen closely to understand customer needs
Identify opportunities to better serve the customer
Build and strengthen long-lasting relationships

Nice To Haves

Bilingual/Multilingual
Customer Service experience
Cash-handling experience

Responsibilities

Work face-to-face with clients in the branch location
Manage a cash drawer
Assist clients and team members
Uncover client needs
Educate clients on German American products and services
Verify account information
Perform loan and deposit transactions
Engage in friendly, meaningful conversations with clients

Benefits

Education assistance program
Service awards
401(k) match
Stock purchase plan
Loan discounts
National and local discounts on computers, vacations, phones, and retail shopping
Free checking account
Free checks
Discounted bank services

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume