Customer Service Specialist

Lambs Farm • Libertyville, IL

5d • Onsite

About The Position

Join Our Mission at Lambs Farm
At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing them with meaningful work opportunities in a vibrant and intentional community. Our diverse facilities, including a farmyard, pet adoption center, restaurant, bakery, country store, and thrift store, delight the public while equipping our participants with crucial employment skills in a supportive environment.
Lambs Farm is a nurturing community where participants are empowered to choose their paths, from work to leisure activities, fostering self-reliance and personal growth. It is also a place where families can teach their children about inclusivity and understanding people with disabilities.
Do you have a zest for community service, love engaging with dynamic settings, and seek to make a meaningful daily impact? Lambs Farm might just be your dream workplace. Here, we embody hard work, excellent care, and a commitment to cultivating the human spirit.

Requirements

• High school diploma or equivalent
• Flexible and adaptable, with the ability to work across changing environments and tasks
• Strong customer service, communication, and teamwork skills with a positive, energetic approach
• Ability to work across multiple settings while maintaining professionalism and attention to detail
• Valid driver's license with a clean driving record
• Physically able to bend, lift, walk, and move up to 50 pounds
• Proficiency in reading, writing, and speaking English
• Basic computer skills, including email, data entry, and common office software
• Availability to work evenings and weekends based on business needs and special events

Nice To Haves

• Prior experience in animal care, retail, food service, or warehouse operations preferred

Responsibilities

• Support daily operations across animal care, retail, food service, and warehouse environments to ensure efficient program and business performance
• Assist primary staff with feeding, cleaning, stocking, inventory management, and order fulfillment during high-demand periods
• Work alongside participants during assigned tasks, reinforcing job expectations, routines, and basic workplace skills under supervision
• Maintain clean, safe, and organized workspaces for staff, visitors, customers, and participants
• Assist with customer and visitor interactions, providing basic information, service support, and a welcoming experience
• Adapt to changing priorities and provide support across multiple departments as needed
• Uphold safety standards and operational procedures across all work environments
• Support special events, weekend operations, and peak business periods as needed

Benefits

• Background and registry checks
• Medical screenings

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED