Customer Service Specialist - Automotive Finishes

Sherwin-WilliamsGreensboro, NC
Onsite

About The Position

The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their questions about our Automotive Sherwin-Williams products, and recommend the right solutions. The Customer Service Specialist is also expected to promptly resolve customer concerns and ensure maximum client satisfaction. The Customer Service Specialist is also responsible for receiving and preparing orders and safely moving, loading, and delivering products. This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be able to work at Automotive Branch #9221 located at 827 Huffman Street, Greensboro, NC 27405.
  • Must be able to work full-time, Monday through Friday between the hours of 8am and 5pm, based on business needs and subject to change.
  • Must be able to have contact with customers, which may include minors.
  • Must have access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.
  • A review of criminal history is necessary.

Responsibilities

  • Works closely with customers to determine their needs.
  • Answers customer questions about Automotive Sherwin-Williams products.
  • Recommends the right solutions to customers.
  • Promptly resolves customer concerns.
  • Ensures maximum client satisfaction.
  • Receives and prepares orders.
  • Safely moves, loads, and delivers products.

Benefits

  • Rewards
  • Benefits
  • Flexibility to enhance health and well-being
  • Opportunities to learn
  • Develop new skills
  • Grow contribution
  • Inclusive team
  • Commitment to our own and broader communities
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