Customer Service Specialist
EMR Metal Recycling•Becker, MN
•Onsite
About The Position
As a Customer Service Specialist at EMR, you’ll support our NEW warehouse facility and help grow our operations! As the first point of contact for customers, you’ll provide excellent customer service while weighing and recording materials, issuing receipts, and providing general administrative support.
Requirements
- Excellent customer service skills
- Ability to multitask in a fast-paced, customer-facing role
- Strong focus on quality, accuracy, and willingness to learn
- Basic computer skills
Responsibilities
- Greet and assist customers in person and over the phone
- Weigh incoming/outgoing trucks and materials, issue tickets, and process payments
- Verify materials and coordinate with warehouse staff
- Provide prompt, helpful support to meet customer needs
Benefits
- Competitive salary
- Health insurance
- Retirement plans with company match
- Wellbeing benefits
- Employee assistance program
- PTO
- 9 paid company holidays
- Medical and dental insurance
- Employer paid vision insurance
- Employer paid life insurance
- HSA and FSA with employer contribution
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
