Multi-Location Customer Service Specialist

Sherwin-Williams • Costa Mesa, CA

6d • Onsite

About The Position

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

This is a FULL-TIME position. The individual selected for this role will be expected to work at the following stores:
Store #8010, located at: 2338 Harbor Blvd, Costa Mesa, CA 92626
Store #8083, located at: 2927 Bristol St, Costa Mesa, CA 92626.

Requirements

• Ability to work at multiple locations: Store #8010 (2338 Harbor Blvd, Costa Mesa, CA 92626) and Store #8083 (2927 Bristol St, Costa Mesa, CA 92626)

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions to customers
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• Opportunities to learn
• Develop new skills
• Grow contribution
• Inclusive team
• Commitment to communities
• Retirement plans
• Health care
• Total well-being support
• Daily commute support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed