Pick-up agent

Central Transport

8d • Onsite

About The Position

Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years, is looking for individuals to grow professionally by becoming a Customer Service Specialist for their Corporate Office in Warren, MI. This client relations role is critical for maintaining customer perception and serves as a great first office job to help individuals start their careers or continue to grow their skills. Representatives will receive in-depth training to develop professional office skills. This is a tremendous opportunity for college students able to work full time, recent graduates, and those ready to re-enter the professional workforce.

Requirements

• Must be 16 years of age
• Excellent attendance and the ability to work Monday through Friday
• Superior communication skills
• Strong attention to detail and sense of urgency
• Ability to maintain a professional demeanor
• Experience with Microsoft office (Outlook), and willingness to learn company specific systems
• Ability for detailed note taking
• Upbeat personality/positive outlook

Responsibilities

• Address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
• Research issues using available resources
• Maintain detailed records and documentation for each customer interaction
• Communicate effectively with internal parties regarding the needs of specific shipments
• Handle a variety of scenarios with the ability to think decisively

Benefits

• Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
• Ability to promote and grow within the organization!
• Paying up to $20.00 per hour after full training
• 401(k)
• Shift Premium after 6:00 pm
• Health, dental, vision, and life insurance
• Paid Time off
• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed