Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams•Columbia, SC

46d•Hybrid

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work in the Columbia Pod and float between the stores 50% of the time. This is within a 35-mile radius of Store #2166, located at: 8907-A Two Notch Road Columbia, SC 29223. This is a Full-Time position.

Requirements

Bilingual (Spanish)
Ability to work in the Columbia Pod and float between stores.
Access to cash, payment methods, electronic equipment, personal information, store merchandise, and other items of value.
Criminal history review is necessary.

Responsibilities

Determine customer needs, answer product questions, and recommend solutions.
Promptly resolve customer concerns and ensure maximum client satisfaction.
Stay up-to-date with product features.
Maintain high quality and visual standards of products and the store.
Achieve excellent customer service.
Consistently meet the store’s sales goals.
Work in the Columbia Pod and float between stores 50% of the time within a 35-mile radius of Store #2166.