Customer Service Specialist
COMPEX LEGAL SERVICES, INC.• US,
•Remote
About The Position
Compex Legal Services is looking for a Customer Service Specialist to join their growing team. In this role, the specialist will be the go-to support for clients, ensuring their orders are accurate, timely, and handled with care. Compex is the nation's leading provider of record retrieval solutions, partnering with top law firms and major insurance carriers to streamline the process of retrieving, summarizing, and delivering records. They help clients access information faster to make smarter decisions.
Requirements
- Excellent communication and customer service skills
- Sharp attention to detail and organizational strength
- Strong time management and ability to prioritize tasks
- Critical thinking skills to troubleshoot and resolve issues
- A proactive, team-oriented mindset with a positive attitude
- Comfort working independently in a remote environment
- High school diploma or equivalent (required)
Responsibilities
- Respond to client inquiries and provide regular order updates
- Accurately enter client requests and verify order details
- Confirm facility locations and ensure all documentation is complete
- Monitor open orders to keep turnaround times on track
- Maintain accurate records and ensure all information is logged properly
Benefits
- 100% remote—work from the comfort of your home
- A fast-growing, industry leader with nationwide impact
- Supportive, collaborative team environment
- Training provided—no legal background needed
- Clear opportunities for growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
