Customer Service Full Time

Stinker Stores, Inc.•Sinclair, WY

1d•Onsite

About The Position

At Stinker, we believe every guest interaction matters. As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests’ day. If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you. At Stinker, our Customer Service Specialists do much more than run a register—they create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best. Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement. Many of our Store Managers, District Managers, and corporate leaders started their careers right here as Customer Service Specialists.

Requirements

Must be at least 19 years of age
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
Ability to safely use step stools or ladders when stocking merchandise
Comfortable working in cooler and freezer environments as low as 0°F
Ability to work in a fast-paced retail environment while delivering exceptional guest experiences
Must be at least 19 years of age or older
You don’t need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
Able to work in a cooler/freezer that may be as low as 0 degrees Fahrenheit- hey, at least it’s not Antarctica!
Solution focused thinking- You get 5 minutes to complain, and then we solve problems and kick tail!
Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
Effective time management, because in the retail environment, one minute it’s slow, the next there’s a bus full of customers lined up.

Nice To Haves

Previous customer service, retail, or food service experience is helpful but not required, we'll provide training

Responsibilities

Welcome every guest with friendly, helpful service
Assist guests with purchases, answer questions, and provide product recommendations
Accurately process cash, credit, and other payment transactions
Prepare fresh food and beverages while following food safety and quality standards
Stock merchandise, rotate products, and maintain attractive store displays
Maintain accurate pricing and product availability
Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting
Follow company safety procedures and report safety concerns promptly
Work as part of a team to ensure smooth daily store operations
Support additional store responsibilities as business needs require
Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
Ensure that the parking lot and interior floors remain free of debris and spills.
Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.

Benefits

Medical, Dental, Vision, and Flexible Spending Account (FSA) options for eligible team members
Competitive hourly pay with annual merit increases
Retirement: 401(k) & Roth with a skunktastic 25% discretionary company match of the first 10% of your wages, because we want to help you build a secure future!
Paid Time Off that increases with tenure
Seven paid holidays annually (holiday premium pay for hours worked)
Employee discounts on fuel, merchandise, food, and more
DailyPay - giving you the option to access eligible earned wages before your regular payday.
Employee Assistance Program
Employee referral bonuses
$0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
Ongoing training and development
Opportunities for career advancement