Spécialiste du service à la clientèle / Customer Service Specialist

Univar Solutions • Pointe-Claire, QC

6d • Hybrid

About The Position

Univar Solutions is a leading global distributor of chemicals and ingredients essential to safety, health, and well-being in our daily lives. Our global team of over 10,000 employees helps us realize our vision of redefining distribution and becoming the most valued chemical and ingredient distributor on the planet. We offer a total rewards package including market-aligned compensation and incentives and diverse benefits to support our employees’ physical, emotional, and financial well-being. Univar Solutions supports sustainable solutions for the world around us, so we can collaborate to keep our communities healthy, well-fed, clean, and safe! We are committed to a diverse workforce and an inclusive culture. Together, we build a culture that considers and respects each employee's unique experiences, perspectives, and expertise. Through our dedicated employee resource networks, we offer development and growth opportunities that drive us to redefine our industry while making a difference in our communities. Univar Solutions is committed to the principle of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other protected classification. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need accommodation due to a disability during the hiring process, please contact us at [email protected].

Requirements

• University degree or College diploma with specialized training in a related field (i.e. chemistry, sales or customer service)
• Strong organizational aptitude, be detailed oriented and have excellent time management skills
• Strong problem-solving skills with the ability to prioritize and multitask
• Strong computer skills using Microsoft office suite
• Bilingual in French and English (communication with colleagues and customers outside of Quebec)

Nice To Haves

• SAP knowledge

Responsibilities

• Receive and process customer orders
• Develop solutions to customer needs/opportunities
• Build and sustain long-term customer partnership
• Resolve problems and non-conformances quickly
• Other duties as required

Benefits

• Recently renovated facilities (with gym included!)
• Active social club committee
• Paid training and development programs at every level
• Global career advancement and mentoring opportunities
• Competitive salary
• Employer paid medical & dental coverage
• Short term and long term disability coverage
• Pension with employer matched contributions
• Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree