Customer Service Specialist
Allstate Insurance Agency - Gregg Blanchard•Palm Beach Gardens, FL
•$42,000 - $65,000•Onsite
About The Position
The Gregg Blanchard Allstate Agency is one of the largest and fastest-growing Allstate Agents in the country, ranking in the Top 1% of High Performing Agents in the USA. We are seeking highly motivated, organized, and determined individuals to join our team in a fun, fast-paced environment. We provide ongoing training and support to ensure your success in serving our customers. If you are willing to learn and are 100% interested in a dynamic career, we have the opportunity for you!
Requirements
- A Property & Casualty (P&C) license or Personal Lines license is required prior to the start date.
- Exceptional organizational skills with a strong ability to multi-task, follow through, and follow up on pending paperwork.
- Possess a genuine willingness to learn, be intuitive, resourceful, and open to continuous training.
- Maintain an upbeat, enthusiastic, and empathetic attitude with customers and teammates at all times.
- Excellent interpersonal skills and professional phone/email etiquette.
- Strong work ethic and ability to work cohesively within a fast-moving, high-performing team environment.
Responsibilities
- Provide a world-class onboarding experience for new policyholders, walking them through their new coverage and ensuring a seamless transition.
- Collect, verify, and process necessary onboarding documents, trailing documents, and signatures required to finalize new business policies.
- Monitor new business applications closely, ensuring all underwriting requirements are met and deadlines are satisfied.
- Answer incoming client calls and digital messages, addressing policy setup concerns and delivering exceptional service.
- Keep accurate, up-to-date client electronic records, logging all phone calls, emails, and interactions between clients and sales agents.
- Learn our insurance products inside and out to confidently answer coverage setup and processing questions.
- Work hand-in-hand with sales agents to smoothly transition accounts from the "sold" phase into active, fully compliant policies.
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
