Customer Service Specialist
About The Position
Cornerstone Bank is looking for a full-time Customer Service Specialist to join our professional team in Sioux Falls! This position is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, cross-selling the Bank's products and services, maintaining and closing of all account types, providing customers in reception are and over the phone with a variety of account-related service assistance, performing location clerical duties, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
Requirements
- Excellent customer service skills
- Knowledge of all bank deposit products and policies
- Ability to field and answer requests via phone, e-mail, or in-person
- High School Diploma or GED and 1 year of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Responsibilities
- Processing new account transactions
- Assisting customers in their selection of various accounts and financial services
- Cross-selling the Bank's products and services
- Maintaining and closing of all account types
- Providing customers in reception and over the phone with a variety of account-related service assistance
- Performing location clerical duties
- Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services
Benefits
- Competitive Pay
- Comprehensive Benefits Program
- Incentive Compensation Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
