Customer Service Specialist

British Swim School of Milwaukee South and Western SuburbsDelafield, WI
Onsite

About The Position

A position at British Swim School is more than just a job—it's an opportunity to learn, grow, and make a meaningful impact in your community. Every day, you'll help support our mission of ensuring the "survival of the littlest" by creating a positive and welcoming experience for families and students.

Requirements

  • Excellent communication, interpersonal, and organizational skills
  • Evening or weekend availability (Monday-Thursday 3:00-7:00PM and Saturday and Sunday, 8:00 AM – 1:00 PM)
  • Professional, responsible, and positive attitude
  • Reliable, punctual, and trustworthy

Nice To Haves

  • 1+ year of customer service experience
  • Lifeguarding, First Aid, CPR, and/or AED certifications are a plus

Responsibilities

  • Set up and break down the pool deck area before and after each shift
  • Check water chemistry and temperature prior to swim lessons
  • Welcome students and parents/guardians and assist with check-in procedures
  • Answer customer questions regarding accounts, student progress, and program information
  • Provide support to swim instructors and management during lessons as needed
  • Maintain a professional, organized, and family-friendly pool deck environment

Benefits

  • Competitive pay
  • Paid training
  • No holiday shifts
  • Supportive and mission-driven team environment
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service