Customer Service Specialist

SENERGY PETROLEUM LLCArvada, CO
2d$19 - $22Onsite

About The Position

Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities.

Requirements

  • Strong computer skills and able to learn company systems and processes.
  • Strong verbal and written communication skills.
  • Ability to work proficiently in Microsoft Excel and Word.
  • Adheres to the companys values and ethical expectations.
  • Able to effectively multitask with a strong attention to detail.
  • Strong customer service skills.

Nice To Haves

  • One (1) year inside sales experience desired
  • Minimum one (1) year of B2B experience
  • Trade or technical school (Certificate or diploma) in an applicable field.
  • Experience in transportation, lubricants, fuel, or a related industry

Responsibilities

  • Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly
  • Process orders, forms, applications and requests
  • Provide pricing, product, and delivery information upon request
  • Direct requests and unresolved issues to the appropriate resource
  • Formulate resolution and response to customer issues
  • Utilize Microsoft Dynamics CRM to record customer interactions and actions taken
  • Communicate and coordinate with internal departments
  • Facilitate prospects through new account credit process
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service