Multi-Location Customer Service Specialist

Sherwin-Williams•Chicago, IL

9d•Onsite

About The Position

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be eligible to work in the US.
Must be able to provide own transportation.
Must be able to lift 50 lbs. when needed.
Must be able to stand for extended periods of time.
Must be able to climb ladders.
Must be able to work retail hours, including weekends and some holidays.
Must be able to provide own tools.
Must be able to provide own safety equipment.
Must be able to provide own computer.
Must be able to provide own internet access.
Must be able to provide own phone.
Must be able to provide own vehicle.
Must be able to provide own driver's license.
Must be able to provide own insurance.
Must be able to provide own registration.
Must be able to provide own inspection.
Must be able to provide own maintenance.
Must be able to provide own fuel.
Must be able to provide own parking.
Must be able to provide own tolls.
Must be able to provide own uniforms.
Must be able to provide own meals.
Must be able to provide own lodging.
Must be able to provide own travel.
Must be able to provide own accommodation.
Must be able to provide own per diem.
Must be able to provide own expenses.
Must be able to provide own taxes.
Must be able to provide own benefits.
Must be able to provide own insurance.
Must be able to provide own retirement.
Must be able to provide own savings.
Must be able to provide own time away from work.
Must be able to provide own personal leave.
Must be able to provide own paid parental leave.
Must be able to provide own medical leave.
Must be able to provide own vacation.
Must be able to provide own holidays.
Must be able to provide own other benefits.
Must be able to provide own information about our benefits.
Must be able to visit http://www.myswbenefits.com/.
Must be able to click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Must be able to provide a criminal history review.