Customer Service Specialist
Property Soar•Columbus, OH
16d•$59,000 - $66,000
About The Position
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Requirements
- High school diploma or equivalent (Associate or Bachelor’s degree preferred)
- 2+ years of experience in a customer service role, preferably in real estate or a professional services environment
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office and CRM systems
- Ability to work independently and manage multiple priorities
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
- Resolve customer concerns and issues with accuracy and efficiency
- Maintain a thorough knowledge of our property offerings and processes
- Document interactions, feedback, and resolutions in company systems
- Collaborate with internal departments to ensure a seamless customer experience
- Assist with administrative tasks related to client accounts and support requests
Benefits
- Competitive salary: $59,000 - $66,000 annually
- Opportunities for professional development and internal advancement
- Comprehensive training and onboarding support
- Health, dental, and vision insurance
- Paid time off and holidays
- A dynamic and collaborative team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
