Customer Service Specialist
Alphabe Insight Inc•Austin, TX
3d•$51,000 - $56,000
About The Position
We are seeking a dedicated and polished Customer Service Specialist to join our team in Austin, TX. This role is ideal for individuals who excel at communication, problem-solving, and building positive customer relationships. As a key point of contact, you will ensure a seamless and professional experience for our customers while representing the values and standards of Beloform Craft.
Requirements
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Customer-focused mindset with attention to detail
- Ability to work independently and as part of a team
- Problem-solving skills and a proactive approach
- Professional demeanor and adaptability in a fast-paced environment
Responsibilities
- Serve as the primary point of contact for customer inquiries via phone, email, and internal systems
- Provide accurate information and timely solutions to customer needs
- Maintain detailed records of customer interactions and follow-ups
- Collaborate with internal departments to resolve issues efficiently
- Uphold a high standard of professionalism and customer satisfaction
- Identify opportunities to improve service processes and customer experience
Benefits
- Competitive salary ($51,000 – $56,000 annually)
- Growth and advancement opportunities within the company
- Supportive and professional work environment
- Ongoing training and skill development
- Stable full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
