Part-Time Customer Service Specialist - Traveling

German American BancorpMadison, IN
Hybrid

About The Position

As a part-time Traveling Customer Service Specialist, you will travel among nearby branch locations and be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

Requirements

  • Willing and able to travel among nearby branch locations.

Nice To Haves

  • Bilingual/Multilingual
  • Customer Service experience
  • Cash-handling experience

Responsibilities

  • Travel among nearby branch locations.
  • Greet clients and assist them with their banking needs.
  • Manage a cash drawer.
  • Assist clients and team members.
  • Uncover client needs and educate clients on German American products and services.
  • Work at multiple branches as needed.
  • Meet a variety of customers and work with different retail branch teams.
  • Help clients by verifying account information and performing loan and deposit transactions.
  • Guide clients by engaging in friendly, meaningful conversations.
  • Maintain confidentiality.
  • Listen closely to understand customer needs.
  • Identify opportunities to better serve the customer.
  • Build and strengthen long-lasting relationships.

Benefits

  • Education assistance program
  • Service awards
  • 401(k) match
  • Stock purchase plan
  • Loan discounts
  • National and local discounts on everything from computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted bank services
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