Bilingual Customer Service Specialist (Spanish)

Sherwin-WilliamsGoodyear, AZ
Onsite

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. This role is part-time and will be located at Store #1152, Goodyear, AZ. The store is expected to open End of October/Early November 2026, and new hires will receive training at Store #8273 prior to the grand opening. Job duties involve contact with customers, which may include minors, and access to cash, electronic equipment, personal information, and store merchandise. A review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Bilingual in Spanish and English.
  • Must be able to work part-time.
  • Must be able to attend training at Store #8273 prior to the grand opening of Store #1152.
  • Must be able to have access to cash, electronic equipment, personal information, and store merchandise.
  • Must be able to have a review of criminal history.

Responsibilities

  • Work closely with wholesale and retail customers to determine their needs.
  • Answer customer questions about Sherwin-Williams products.
  • Recommend the right solutions to customers.
  • Promptly resolve any customer concerns.
  • Ensure maximum client satisfaction.
  • Stay up-to-date with product features.
  • Maintain the high quality and visual standards of the products and store.
  • Achieve excellent customer service.
  • Consistently meet the store’s sales goals.

Benefits

  • Rewards
  • Benefits
  • Flexibility to enhance health and well-being
  • Opportunities to learn
  • Develop new skills
  • Grow contribution
  • Inclusive team
  • Commitment to communities
  • Retirement plans
  • Health care
  • Total well-being support
  • Daily commute support
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