Remote Customer Service & Sales Representative

Globe Life AIL - Lisa Russel • Augusta, GA

4d • Remote

About The Position

AO is expanding its remote team and looking for motivated individuals who enjoy helping people, building relationships, and growing professionally. As a Remote Customer Service & Sales Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help working families make informed decisions through scheduled virtual appointments. No previous insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build a successful long-term career.

Requirements

• Strong communication and interpersonal skills.
• Customer-focused mindset with a passion for helping others.
• Self-motivated, dependable, and goal-oriented.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable high-speed internet.
• Open to coaching, learning, and professional growth.
• Experience in customer service, retail, hospitality, healthcare, banking, education, military, administrative support, or sales is welcomed—but not required.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Provide exceptional customer service and client support.
• Explain life, accident, and supplemental health insurance benefit options.
• Conduct scheduled virtual benefit review appointments.
• Guide clients through the enrollment process.
• Build long-term client relationships through trust and professionalism.
• Maintain accurate client documentation and follow-up records.
• Participate in weekly coaching, leadership development, and ongoing training.

Benefits

• Health Insurance Reimbursement (after qualification period)
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development
• Career Advancement
• Incentive Travel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed