Sales Associate

Ring • Wilton, CT

2d • Onsite

About The Position

Ring's End, Inc. is hiring a full-time Customer Service / Sales Associate in Wilton, Connecticut. The role supports store profitability and customer satisfaction by assisting customers, promoting Ring's End products and services, responding to questions and complaints, coordinating deliveries, and helping keep inventory organized. Associates communicate with regular and prospective customers by phone, email, and in person, and advise them on building-material inquiries.

Requirements

• Ability to be flexible and adaptable to changes.
• Exceptional customer service and problem-solving skills.
• Ability to use point-of-sale software and vendor and quoting software.
• Firm grasp of basic mathematical functions.
• Positive attitude that contributes to high company morale.
• Goal-oriented and self-motivated.
• Ability to connect with customers and build strong relationships.
• Effective communication skills.
• Professional presentation.

Responsibilities

• Assist customers and promote Ring's End products and services.
• Build and maintain relationships with regular and prospective customers.
• Handle customer dissatisfaction and complaints fairly and promptly.
• Schedule deliveries and follow up as needed.
• Advise customers on building-material inquiries.
• Answer phone calls and emails.
• Keep inventory organized.
• Contribute to store profitability and customer satisfaction.

Benefits

• Traditional and Roth 401(k).
• 3% 401(k) safe harbor company contribution.
• Various medical insurance plans.
• Flexible spending account (FSA) and dependent care account (DCA).
• Employee discounts on products and materials.
• Life and accidental death and dismemberment insurance.
• Long- and short-term disability insurance.
• Paid holidays.
• Paid time off (PTO).
• Employee assistance program.
• Legal counseling program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed