Customer Service - Casa Grande

Accurate Placement•Casa Grande, AZ

2d•Onsite

About The Position

This role involves administering parking and road tests for individuals seeking a driver's license. The job requires working outdoors and riding along in customer vehicles during road tests. Responsibilities also include facilitator/photo taking support, lobby and kiosk support, and VIN inspections. The position is located in Casa Grande, AZ, with hours from 7:30 a.m. to 4:30 p.m., Monday through Friday. This is a temporary position with the possibility of hire, ongoing for up to a two-year maximum. Benefits are available after an eligibility period is met.

Requirements

Fingerprint check required.
Background check required.
Must be at least 21 years old.
Proven customer service skills (1 to 2 years minimum).
Must have a valid Arizona driver's license.
Must enjoy working with people in person.
Ability to explain testing process and requirements.
Ability to oversee road and parking tests.
Ability to use a computer to record documentation.

Responsibilities

Provide excellent customer service.
Explain the testing process and requirements.
Oversee road test for earning a driver's license.
Oversee Parking Test for earning a driver's license.
Complete pre trip vehicle Inspection.
Observe driving/road test while riding in vehicle along with the driver.
Document and score the test - issue pass/fail based on qualifications observed.
Inform applicant/driver of test results.
Handle, file, and record documentation.
Handle the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.