Customer Service - East Mesa

Accurate Placement•Mesa, AZ

1d•Onsite

About The Position

Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. This role includes facilitator/photo taking support, lobby and kiosk support, VIN inspections, and conducting road tests. The hours are 8:00 a.m. - 5:00 p.m., Monday - Friday. The pay is $16.04 per hour. This is a temporary position with the possibility of hire, ongoing with a two-year maximum duration. Benefits are available after an eligibility period is met.

Requirements

Fingerprint check required
Background check required
Must be at least 21 years old
Proven customer service skills (1 to 2 years minimum)
Must have a valid Arizona driver's license
Must enjoy working with people in person
Ability to explain testing process and requirements
Ability to oversee road and parking tests
Ability to use a computer to record documentation

Nice To Haves

The driver will be required to provide the vehicle.

Responsibilities

Provide excellent customer service.
Explain the testing process and requirements.
Oversee road test for earning a driver's license.
Oversee Parking Test for earning a driver's license.
Complete pre trip vehicle Inspection.
Observe driving/road test while riding in vehicle along with the driver.
Document and score the test - issue pass/fail based on qualifications observed.
Inform applicant/driver of test results.
Handle, file, and record documentation.
Handle the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.