Customer Service Return Agent (Portland Airport)

SIXT USA•Portland, OR

2d•Onsite

About The Position

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $23.25.

Requirements

High school diploma or GED
At least 1 year of customer service experience
Ideally a background in sales, service, or hospitality
At least 18 years old
Hold a valid driver's license with a clean driving record
Authorized to work in the United States without requiring sponsorship
Basic computer navigation skills
Familiar with Microsoft Office applications
Can work 40 hours per week, including day or evening shifts
Willing to wear a company uniform

Nice To Haves

Speaking other languages is a plus

Responsibilities

Welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression.
Inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels.
Complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process.
Promote additional SIXT products and services where applicable, turning every return into a brand experience.
Identify and tag vehicles for maintenance and ensure they are moved to the correct location.
Work in various weather conditions and are willing to take on additional tasks to support business needs.