Customer Service-Respiratory and Sleep

QUIPT HOME MEDICAL INC•Lexington, KY

5d•Onsite

About The Position

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients’ insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.

Requirements

Excellent organizational and time management skills
Extreme attention to detail is required
Must possess exceptional communication and customer service skills
Strong Computer skills
Team player who is able to multitask
Professional appearance and positive attitude are essential!
Able to pass a background check
Customer Service: 1 year
Healthcare: 2 years

Nice To Haves

A minimum of 2 years in a healthcare environment preferred.
Experience with insurance verification, patient intake and customer service preferred.
Respiratory/sleep background a plus, but not required.