Customer Service Representative

Waste Connections•Saskatoon, SK

6d•Onsite

About The Position

Loraas Disposal North, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout Saskatchewan, is seeking professional customer service representatives who care about the safety of drivers and the service provided to the community. The company fosters a culture where self-directed, empowered employees have trust and support to realize their potential and make a positive impact on their communities and careers. Waste Connections, the parent company, is also an integrated solid waste services company focused on creating an environment where employees can fulfill commitments and make positive impacts. They emphasize safety, integrity, and service, aiming to build a great place to work by taking care of each other and the communities they serve.

Requirements

2 years of high-volume Customer Service experience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills

Responsibilities

Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
Accepting payments from customers, researching customer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.