Customer Service Representative

Derby Fabricating Solutions LLC•Rockford, MI

About The Position

Assumes the responsibilities of scheduling customer orders for production and shipment.

Requirements

  • Manufacturing experience preferably in automotive industry
  • Strong data entry skills
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Office applications, especially Excel
  • Organizational skills
  • Interpersonal skills

Nice To Haves

  • Experience with Plex is a plus

Responsibilities

  • Monitor customer orders
  • Enter customer orders into system
  • Confirm accuracy of system price to blanket purchase orders
  • Dispense work orders as instructed
  • Provide a link between customer and production
  • Maintain accurate customer schedules in system
  • Provide a courteous environment for customer communication
  • Communicated customer needs internally effectively and efficiently
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