Customer Service Representative
Avera•Sioux Falls, SD
•Onsite
About The Position
Accountable for a positive, outgoing, and caring attitude toward all patients, staff and customers. The Customer Service Representative is required to learn new products, suggest and sell products in the stores to patients and customers.
Requirements
- The individual must be able to work the hours specified.
- Visual acuity adequate to perform position duties.
- Ability to communicate effectively with others.
- Ability to hear, understand and distinguish speech and other sounds.
- Technical Certificate: One year certificate from college or technical school; or equivalent combination of education and experience.
- 1-3 years retail sales store environment; or equivalent combination of education and experience.
Nice To Haves
- High School or GED Equivalent
- Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
- Promote Avera’s values of compassion, hospitality, and stewardship.
- Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Responsibilities
- Provides a welcoming environment for patients, customers and staff by assisting with product selection and product features, which would consist of promoting and selling products in the stores.
- Consistently develop in depth product knowledge such as reading merchandise packaging, product brochures, vendor information and attending store meetings.
- Responsible for stocking merchandise according to merchandise layout plan.
- Ticket and receive merchandise according to store procedures, organize merchandise as needed and assist in maintaining merchandise presentation.
- Maintaining a clean store is necessary to ensure the store presentation to our customers is pleasing and a comfortable shopping experience.
- Responsible for attaining Store Sales goals.
- Efficiently maintains inventory counts and procedures.
Benefits
- PTO available day 1 for eligible hires.
- Up to 5% employer matching contribution for retirement.
- Career development guided by hands-on training and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
