Customer Service Representative
About The Position
We are seeking a customer service representative who can provide exceptional customer service for fielding customer inquiries and requests via phone and computer at our Fayetteville, NC location. This person would also be responsible for back-office tasks such as accounts receivable, filing, and setting up new customer accounts. The candidate would also be responsible for safely filling customer propane cylinders upon request, appliance assembly, and display in our showroom. If you are the ambitious, hard-working type who enjoys meeting new people every day and the challenges of a rapidly growing company then we would love to hear from you.
Requirements
- Ability to lift approximately 45 pounds
- Fill propane cylinders as needed
- Assemble showroom items such as grills, etc.
- Excellent customer service skills
- Ability to work within a rotating on-call schedule
- The desire to succeed in a team environment
Nice To Haves
- Two-year associate degree is preferred
- Industry experience is a plus
Responsibilities
- Fielding customer inquiries and requests via phone and computer
- Back-office tasks such as accounts receivable, filing, and setting up new customer accounts
- Safely filling customer propane cylinders upon request
- Appliance assembly
- Display in our showroom
Benefits
- 401(k) matching up to 5%
- Health, Dental, and Vision insurance after 30 days
- Company Paid Life Insurance
- Employee Assistance Program
- 7 Paid Company Holidays including YOUR Birthday
- Short-Term, Long-Term, and Cancer Coverage Insurance
- The opportunity to advance in a rapidly growing company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
