Customer Service Representative
Commercial Bank & Trust Co•Paris, TN
•Onsite
About The Position
Commercial Bank & Trust is looking for a Customer Service Representative to join their team in Mineral Wells. This role is ideal for someone who is friendly, detail-oriented, and enjoys helping customers find the right financial solutions. The position focuses on providing an exceptional customer experience through various account services and support.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong customer service and relationship-building skills.
- Proficiency with Microsoft Office or related software.
- Professional, friendly, and positive attitude.
- Ability to work well with others and handle customer needs with tact and care.
Responsibilities
- Opening new accounts and assisting customers with account questions and services.
- Helping customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
- Greeting customers and providing friendly, helpful service.
- Supporting teller operations when needed.
- Assisting with Safe Deposit Box rentals, access, and payments.
- Monitoring reports and completing daily operational tasks.
- Building relationships with customers and identifying opportunities to meet their financial needs.
- Working closely with your team to provide excellent service and support daily branch operations.
Benefits
- Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
