Customer Service Representative
Security Finance•Murfreesboro, TN
•Onsite
About The Position
This role involves assisting customers with their automobile financing needs both over the phone and in person. The company, Professional Financial Services (PFS), has been purchasing retail installment contracts for new and used automobiles, trucks, and motorcycles since 1995 and has branches in 12 states. The position offers the opportunity to make a difference, join an enthusiastic team, and start a lifelong career.
Requirements
- Previous customer service and/or collections experience
- A valid state driver’s license, with an acceptable driver’s record
- Access to a reliable automobile for work use
Responsibilities
- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Assist with insurance verifications
- Perform Welcome Calls
- Act as back up to our Administrative Assistant to receive loan payments and fund loans
- Perform Skip Tracking and other locate activities
Benefits
- Medical insurance (minimal cost to the employee)
- Dental
- Vision
- Life insurance
- Short-term and long-term disability
- Profit sharing
- 401k with company matching
- Paid sick time
- Paid holiday time
- Paid vacation time
- Monthly Bonus Potential
- Community Service contributions
- Growth Potential
- TOP-of-the-line training (hands-on, online, new hire class orientation)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
