Customer Service Representative - USBL - US

Sysco • Sysco Hawaii-Oahu, HI

8d • $17 - $26 • Onsite

About The Position

This is a Sales support position responsible for providing direct support to all assigned Account Executives (AE), Marketing Associates (MA), and customers. As a Customer Service Representative (CSR) the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

Requirements

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience.
• Strong telephone communication skills.
• Able to work in a fast pace environment.
• Proficient in MS Office.
• Ability to sit and work at a PC for extended periods.

Nice To Haves

• Previous call center experience preferred.

Responsibilities

• Answer all incoming concerns/needs from all customers.
• Key pick-up requests.
• Handle transportation/routing on delivery questions.
• Prepare will-call orders.
• Provide customers with invoice copies.
• Process credits.
• Maintain Call list.
• Monitor orders before cut- off.
• Communicate regularly with the AE and customers.
• Manage the same-day deliveries for the Operating Company (OpCo).
• Perform other duties as directed by Supervisor.

Benefits

• Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED