Customer Service Representative

MV Transportation • Woodland, CA

1d • Onsite

About The Position

MV Transportation is seeking a Customer Service Representative responsible for a variety of clerical duties. This role involves reconciling driver manifests, accurately entering data into Trapeze software, taking reservations, providing information, assisting with the application process, preparing eligibility letters and pre-paid tickets, and supporting the Accounting Manager with other assigned duties. The ideal candidate will possess basic Excel skills, excellent ten-key abilities, a keen attention to detail, a professional demeanor, and the capacity to deliver superior customer service within a fast-paced team environment. Good communication skills are essential.

Requirements

• Basic Excel skills
• Excellent ten key skills
• Attentive to detail
• Professional demeanor
• Superior customer service skills
• Ability to work in a team environment
• Ability to work in a fast-paced office
• Good communication skills
• Experience with Microsoft Word
• Experience with Microsoft Excel
• Excellent ten key skills
• Customer service experience required
• Strong interpersonal skills
• Excellent written and oral communication skills required
• Excellent attendance

Nice To Haves

• Transit experience a plus
• Bilingual English/Spanish a plus

Responsibilities

• Reconciling drivers manifests
• Accurate entry of data in Trapeze software
• Taking reservations
• Providing information
• Assisting with application process
• Preparing eligibility letters
• Preparation of pre-paid tickets
• Assisting Accounting Manager
• Other assigned duties

Benefits

• Pre-employment drug test
• Background check

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed