Customer Service Representative

LendNationHomewood, AL
Onsite

About The Position

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join their team at Branch 4110 located at 72 Green Springs Hwy Birmingham, AL 35209. This is a full-time entry-level position seeking a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions, with over 30 years of experience in the Alternative Financial Services marketplace. They primarily offer credit options to consumers underserved by traditional banking institutions and have expanded services to include small businesses. Operating through approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada, QCHI provides easy access to short-term loans, check cashing, and bill pay. The company focuses on providing convenient and speedy financial solutions. The specialty finance consumer loan industry is evolving, requiring improvements in technology, product/process development, and innovation to gain market share. QCHI's headquarters is in Lenexa, Kansas, and they employ approximately 700 people across the United States.

Requirements

  • Excellent customer service skills
  • Cash Handling experience
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 19 years of age
  • Must have proof of eligibility to legally work in the United States

Nice To Haves

  • Ability to operate computers and standard office equipment preferred

Responsibilities

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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