Customer Service Rep(1448) - 716 E Broadway

Domino's Franchise•Louisville, KY

1d•Onsite

About The Position

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 716 E Broadway location in Louisville, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction. Greet customers warmly and take accurate food orders in-store, over the phone, and through digital platforms Process payments and handle cash transactions with precision Prepare and package orders for pickup or delivery Maintain a clean and organized work environment Collaborate with kitchen staff to ensure timely order fulfillment Address customer inquiries, concerns, and special requests promptly and professionally Assist in inventory management and restocking supplies Support marketing initiatives and promote special offers to customers Adapt to peak hours and varying workloads with a positive attitude Contribute to a team-oriented atmosphere and support colleagues as needed

Requirements

High school diploma or equivalent
Excellent interpersonal and communication skills
Strong customer service orientation with a friendly and approachable demeanor
Ability to work in a fast-paced, dynamic environment
Flexibility to work various shifts, including evenings, weekends, and holidays
Basic math skills and ability to handle cash transactions accurately
Proficiency in multitasking and prioritizing tasks effectively
Physical ability to stand for extended periods, lift up to 25 pounds, and move around the store
Attention to detail and commitment to maintaining high-quality standards
Ability to work both independently and as part of a team
Willingness to learn and grow within the organization
Resilience and ability to work under pressure during busy periods
Basic computer skills for operating point-of-sale systems
Ability to adapt to varying in-store temperatures and conditions

Nice To Haves

Food handling certification is a plus, but not required (training will be provided)

Responsibilities

Greet customers warmly and take accurate food orders in-store, over the phone, and through digital platforms
Process payments and handle cash transactions with precision
Prepare and package orders for pickup or delivery
Maintain a clean and organized work environment
Collaborate with kitchen staff to ensure timely order fulfillment
Address customer inquiries, concerns, and special requests promptly and professionally
Assist in inventory management and restocking supplies
Support marketing initiatives and promote special offers to customers
Adapt to peak hours and varying workloads with a positive attitude
Contribute to a team-oriented atmosphere and support colleagues as needed