Domino's-posted 3 days ago
Part-time • Entry Level
Onsite • Louisville, KY
5,001-10,000 employees

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 716 E Broadway location in Louisville, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

  • Greet customers warmly and take accurate food orders in-store, over the phone, and through digital platforms
  • Process payments and handle cash transactions with precision
  • Prepare and package orders for pickup or delivery
  • Maintain a clean and organized work environment
  • Collaborate with kitchen staff to ensure timely order fulfillment
  • Address customer inquiries, concerns, and special requests promptly and professionally
  • Assist in inventory management and restocking supplies
  • Support marketing initiatives and promote special offers to customers
  • Adapt to peak hours and varying workloads with a positive attitude
  • Contribute to a team-oriented atmosphere and support colleagues as needed
  • High school diploma or equivalent
  • Excellent interpersonal and communication skills
  • Strong customer service orientation with a friendly and approachable demeanor
  • Ability to work in a fast-paced, dynamic environment
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Basic math skills and ability to handle cash transactions accurately
  • Proficiency in multitasking and prioritizing tasks effectively
  • Physical ability to stand for extended periods, lift up to 25 pounds, and move around the store
  • Attention to detail and commitment to maintaining high-quality standards
  • Ability to work both independently and as part of a team
  • Willingness to learn and grow within the organization
  • Resilience and ability to work under pressure during busy periods
  • Basic computer skills for operating point-of-sale systems
  • Ability to adapt to varying in-store temperatures and conditions
  • Food handling certification is a plus, but not required (training will be provided)
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