Remote Customer Service Representative | Bilingual | Mexico

Resolv.Global • San Francisco de Campeche, CA

23h • Remote

About The Position

We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US BPO/call center experience, and the ability to thrive in fast-paced support environments. Compensation $5 USD per hour Paid weekly.

Requirements

• Previous US BPO / call center experience
• Excellent spoken and written English
• Strong customer service and communication skills
• Ability to multitask and work efficiently across multiple systems
• Professional, reliable, and detail-oriented mindset
• Comfortable working in structured remote environments
• Windows 11 PC (Mac not supported)
• 12–16 GB RAM
• Dual monitors
• Webcam
• Fibre internet with a wired connection
• Backup power solution
• Microsoft Teams / Office 365

Responsibilities

• Handle inbound and/or outbound customer interactions
• Multitask and work efficiently across multiple systems
• Provide customer support
• Provide healthcare support
• Provide technical support
• Provide billing support
• Provide sales support
• Provide appointment scheduling
• Handle collections
• Provide administrative support
• Handle live chat / email support
• Handle retention / escalations

Benefits

• Paid weekly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed