Customer Service Representative

Finlayson Bancshares•Russell, MN

13d•$17 - $20•Onsite

About The Position

At First Independent Bank, we believe banking is about more than transactions. It’s about people, relationships, and helping our communities thrive. We're looking for an enthusiastic, customer-focused Customer Service Representative (CSR) who enjoys connecting with others and making a meaningful difference every day. If you enjoy meeting new people and want the opportunity to work with a supportive team, this could be the perfect fit for you. As a CSR, you'll be a trusted first point of contact for customers throughout our branch network. Every day brings new opportunities to build relationships, deliver exceptional service, and help customers achieve their financial goals.

Requirements

High school diploma or equivalent required.
Strong communication, interpersonal, and organizational skills.
Reliable transportation and the ability to help at other locations if needed.

Nice To Haves

Previous banking, customer service, retail, hospitality, or sales experience preferred.

Responsibilities

Create a welcoming experience for every customer.
Process deposits, withdrawals, payments, and other banking transactions with accuracy and efficiency.
Build genuine relationships with new and existing customers by understanding their needs and providing personalized solutions.
Identify opportunities to introduce products and services that help customers succeed financially.
Contribute to branch and bank growth through referrals and relationship-building.
Represent First Independent Bank in local communities through events and engagement.
Continuously learn and stay informed about banking products, services, and industry best practices.