Customer Service Representative (6129) - Oakland, TN

Domino's Franchise•Oakland, TN

10d•Onsite

About The Position

Domino's Pizza is looking for Customer Service Representatives to join their team. This role offers flexible scheduling with short or long shifts, and both part-time and full-time hours are available. The company emphasizes that its people come first and is growing, seeking individuals to contribute to their success.

Requirements

Must be 16 years of age or older.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly (calculator may be used).
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives.
Ability to perform repetitive tasks.
Ability to work alone and well with others.
Ability to work well under stress.
Ability to meet strict quality control standards.
Ability to provide excellent customer service.
Ability to analyze and compile data.
Ability to make good judgments and decisions.
Near and mid-range vision required for most in-store tasks.
Ability to differentiate between hot and cold surfaces.
Far and night vision required for driving.

Nice To Haves

Opportunity to work a schedule that works with their lives with flexible full-time and part-time shifts.
Variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond.
90% of Domino's franchise owners started out as delivery drivers for Domino's.

Responsibilities

Take and process orders via verbal, written, and telephone communication.
Make correct monetary change.
Provide excellent customer service.
Unload bulk product deliveries using a hand truck, which may include cases of ingredients and supplies weighing up to 50 pounds.
Stack cases onto shelves up to 72 inches high.
Navigate stairs or climb a ladder for tasks like changing prices on signs, washing walls, and performing maintenance.
Perform forward bending at the waist at the pizza assembly station, front counter, and when stocking ingredients.
Crouch and bend occasionally to stock shelves and clean low areas.
Reach continuously (up, down, and forward) for various tasks, including operating oven controls, changing sign prices, and lifting/lowering objects.
Scoop ingredients, wash dishes, obtain topping ingredients, clean work surfaces, and answer phones.
Shape pizza dough, requiring frequent and forceful use of forearms and wrists.
Manipulate a pizza peel when removing pizza from the oven and use a rolling cutter.
Perform frequent and/or forceful pinching for assembling cardboard pizza boxes.
Grasp cans, pizza cutters, pizza peels, and pizza boxes.
Communicate verbally and via telephone.
Drive for the company.