Customer Service Representative

MV Transportation • Lancaster, CA

19d • $24

About The Position

MV Transportation is seeking a Part-time Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in TransTrack software, taking reservations, handling all customer complaints, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills, other duties as assigned.

Requirements

• Experience with Microsoft Word, Excel and excellent ten key skills.
• Attentive to details.
• Able to multi-task and to work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Bilingual English/Spanish.

Nice To Haves

• Transit experience a plus.
• Transtrack experiece a plus

Responsibilities

• Reconciling drivers manifests
• Accurate entry of data in TransTrack software
• Taking reservations
• Handling all customer complaints
• Providing information
• Assist with application process
• Prepare eligibility letters
• Preparation of pre-paid tickets
• Assist Accounting Manager
• Other assigned duties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees