Customer Service Representative

UEI Group Services, Inc • Overland Park, KS

2h • Onsite

About The Position

UEI® Group companies are worldwide industry leaders in the supply and manufacture of foil stamping and embossing products. They are passionate about using precision, artistic execution, and innovative efficiencies to reliably provide engraving and foils to their customers around the world. This position offers an opportunity to make an impact and inspire through decorative enhancements, providing superior service to customers. The ideal candidate is detail-oriented, capable of multi-tasking in a fast-paced production environment.

Requirements

• Great Customer Satisfaction skills
• Strong attention to detail
• Love working in a fast-paced environment
• Self-motivated
• Previous experience in a customer service position
• Strong verbal and written communication skills
• Customer Oriented
• Effective multi-tasker that is able to handle surprises in a fast-paced, ever-changing environment
• Excellent attendance and ability to work overtime as needed
• Must pass a pre-employment drug test and background screening

Nice To Haves

• Bilingual (Spanish speaking a plus, but not required)
• Experience in the graphic arts industry is a plus

Responsibilities

• Respond to our customers by phone and email in a timely, professional manner
• Process high volume of inquiries from customers
• Always follow through with each customer
• Possess a high level of knowledge of our products and services (training provided)
• Protect company and customer information in accordance with company policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees