Customer Service Representative

BelronLaval (administrative region), QC
Hybrid

About The Position

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. Ready to tap into your best and drive your career forward? Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians. If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly. You will work closely with a supportive team and collaborate to solve problems. If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.

Requirements

  • You value building relationships with customers and your teammates.
  • You have experience in helping people whether it’s in retail, hospitality, or tourism.
  • Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.

Nice To Haves

  • No formal education is required – we provide on-the-job training!

Responsibilities

  • Completing the administration required to make the Service Centre run seamlessly.
  • Adding value to the customer and identifying opportunities to boost the store’s performance.
  • Working with our insurance partners to help customers get the best value for their money.
  • Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (don’t worry – our tools are easy to use!)
  • Shuttling vehicles to and from the repair shop.

Benefits

  • Our comprehensive benefits and pension package starts on your first day of employment.
  • Opportunities for advancement, training, and skill-development are always coming up.
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