Customer Service Representative

Sparta Networking • Myrtle Beach, SC

5d • Onsite

About The Position

We are hiring customer-focused representatives to assist callers with reservations, scheduling, account updates, and general travel-related questions. Paid training is provided, and previous travel experience is not required.

Requirements

• Clear and professional phone communication
• Comfortable working with customers in a call-based environment
• Basic computer, typing, and data-entry skills
• Ability to learn new software and follow instructions
• Strong listening and problem-solving skills
• Patient, dependable, and detail-oriented
• Able to work independently and as part of a team
• Must be at least 18 years old

Nice To Haves

• Experience in customer service, hospitality, retail, sales, office support, or a call center is helpful but not required.

Responsibilities

• Answer incoming calls and assist customers with questions or service requests
• Help with reservations, scheduling changes, and account information
• Review customer concerns and provide clear, accurate solutions
• Explain policies, services, and next steps
• Enter notes and update customer information in the system
• Transfer or escalate issues that require additional support
• Follow established procedures while maintaining a professional approach
• Work with supervisors and team members to manage daily call volume
• Maintain dependable attendance and arrive ready for each scheduled shift

Benefits

• Weekly pay
• Paid training
• Set schedule options
• Opportunity to earn commission
• Support from an experienced team
• Opportunity for continued growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed