Customer Service Representative
About The Position
Kirmac is a family-owned leader in collision repair, serving the community since 1973. With 28 locations across the BC and Alberta, Kirmac Collision & Autoglass is committed to quality repairs and exceptional customer service, turning accident repairs into positive experiences. Kirmac also proudly supports B.C. Children's Hospital and the Boys Club Network through Kirmac Cares for Kids. We’re looking for someone with an ear for service Customer Service Representative We're seeking a skilled customer centric expert to join our world-class team. Would you love the chance to have your customers raving about you with anyone who’ll listen? We want to hear from you! Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you! Ready to make an impact? Apply with your resume today! We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Requirements
- Excellent verbal and written communication skills.
- Organized and efficient with brilliant people skills.
- Dazzling work references.
- Passion for cars
- Valid Driver's license
Responsibilities
- Build lasting customer connections in store
- Submitting ICBC rental forms
- Scheduling Appointments
- Generating repair orders
- Interacting with vendors
- Providing repair updates to customers via phone, text and/or email
- Managing/Posting invoicing and parts returns
- Reconciling repair orders
Benefits
- Excellent Wages
- Extended Health, Dental and Vision Coverage
- Plenty of Paid Time Off
- RRSP Options
- Team Working Environment
- Support for Volunteering and Community Involvement
- Learning and Development Program
- Training and Education Fund
- Corporate Discounts Program
- Regular Social Events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
