Customer Service Representative – Entry Level

RVA • Virginia Beach, VA

4d

About The Position

As a Customer Service Representative, you will act as the front line for our clients, interacting directly with customers, addressing inquiries, and supporting programs that drive awareness and engagement. You’ll play a key role in building positive customer experiences and helping our clients achieve their mission.

Requirements

• Authorized to work in the United States
• Strong verbal and written communication skills
• Positive, customer-first attitude with a willingness to learn
• Adaptable, proactive, and able to thrive in a fast-paced environment
• Flexible availability, including potential local travel if needed

Responsibilities

• Provide friendly, professional support to customers and clients
• Communicate clearly about products, services, and nonprofit initiatives
• Address customer inquiries, resolve issues, and foster lasting relationships
• Participate in training to develop communication, problem-solving, and client service skills
• Collaborate with team members to meet performance and service goals
• Gain hands-on experience in customer relations and operational processes

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees