Customer Service Representative - Entry-Level

New Catalystorporated • Louisville, KY

6d

About The Position

Are you outgoing, energetic, and passionate about people, live events, and community impact ? Join our fast-growing event marketing and nonprofit fundraising company in Louisville, KY ! We’re hiring Entry-Level Customer Service Representatives for an immediate start . This is a fantastic opportunity to kickstart your career in customer service, event marketing, community outreach, and nonprofit fundraising —no prior experience required. We provide paid training, hands-on mentorship, and real-world event experience to help you grow professionally.

Requirements

• 18+ years old and authorized to work in the U.S.
• Outgoing, confident, and comfortable interacting with the public
• Coachable with a positive attitude and eagerness to learn
• Team-oriented with a strong work ethic
• Reliable and professional, available for an immediate start

Nice To Haves

• Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus—but not required

Responsibilities

• Represent our company and partner nonprofits at live events, fundraising campaigns, and community outreach programs
• Provide friendly, professional customer service to attendees, donors, and supporters
• Communicate mission, fundraising goals, and campaign messaging clearly and confidently
• Answer questions and provide accurate information while representing organizations with integrity
• Assist with event setup, breakdown, logistics, and on-site coordination
• Build positive relationships with community members, supporters, and nonprofit partners
• Maintain a high-energy, professional, and approachable presence at all events

Benefits

• Immediate hire opportunities with full-time hours
• Paid training and professional development to grow your career
• Competitive weekly pay plus performance-based bonuses
• Clear advancement paths into leadership, event management, and account-level roles
• Work with well-known nonprofits and charitable organizations
• Supportive, high-energy, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed