Customer Service Representative – Hotel Reservations (Remote)
Aisles & Abroad•Texas, TX
•Remote
About The Position
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service from a home office. The role involves helping clients select accommodations, providing information about amenities, pricing, and availability, managing reservation changes, maintaining accurate records, and communicating professionally through phone, email, and messaging.
Requirements
- Strong communication and hospitality skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet
Nice To Haves
- Customer service or hospitality experience
Responsibilities
- Help clients choose and book hotel accommodations
- Provide details on hotel amenities, pricing, and availability
- Manage reservation changes and maintain accurate records
- Communicate professionally via phone, email, and messaging
Benefits
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Income-earning possibilities based on performance
- Travel discounts and perks
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
