Customer Service Representative

Arcadian Bank • Freeborn, MN

17d • Onsite

About The Position

Join Arcadian Bank as a Full-Time Customer Service Representative and immerse yourself in an engaging and supportive environment. This onsite position offers a dynamic opportunity to work closely with customers, solving their problems and enhancing their banking experience. You will be part of a high-performing team dedicated to innovation and customer-centricity. Enjoy competitive compensation ranging from $21 to $25 per hour or higher, based on your skills and experience. This role empowers you to make a meaningful impact on the community while developing your communication skills and embracing a culture of excellence. If you are curious, passionate, and have a knack for problem-solving, this is the perfect opportunity for you. As a team member you'll be able to enjoy benefits such as Medical, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Paid Holidays, Long-Term Disability Insurance, Educational Assistance, and Fitness Benefit. Dive into a rewarding career where your contributions are valued and supported.

Requirements

• Proficiency in customer service
• Proficiency in cash handling
• Numerical accuracy
• Confidentiality when managing sensitive financial information
• Professionalism
• Strong communication skills
• Effective problem-solving abilities
• Computer literacy

Responsibilities

• Handling transactions for checking, savings, loans, CDs, and IRA accounts
• Actively recommending additional banking services to meet customer needs
• Answering incoming calls
• Assisting customers with internet banking inquiries
• Resolving statement discrepancies
• Supplying customers with relevant information
• Efficiently directing calls to the appropriate departments
• Assisting in processing daily work from other branches
• Managing ACH and wire transfers
• Addressing other transaction processing and balancing requirements

Benefits

• Medical
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Paid Holidays
• Long-Term Disability Insurance
• Educational Assistance
• Fitness Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed