Customer Service Representative

Avis Budget Group • Kahului, HI

7d • Onsite

About The Position

We’re hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed? If you’re adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations. This is a dynamic, hands-on role where no two days are the same—and where your flexibility and customer service skills make a real difference.

Requirements

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication and customer service skills.
• A customer-first mindset with a genuine desire to help people and create positive experiences.
• Strong customer service skills, including professionalism, patience, and clear communication.
• Willingness to work outdoors and stay active.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• This position requires regular, on-site presence and cannot be performed remotely.

Nice To Haves

• 6 months retail or customer service experience in a fast-paced environment is a bonus.

Responsibilities

• Assist customers throughout various parts of the rental and return process on our airport lots.
• Checking vehicles.
• Entering information into a handheld device.
• Processing rentals for loyalty customers.
• Assisting customers at exit gates.
• Checking in vehicles at return.
• Provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.

Benefits

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
• On-the-job training.
• Paid time off.
• Medical, dental and other insurance.
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
• Retirement benefits (401k).
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed