Customer Service Representative

LEMONT PARK DISTRICT•Lemont, IL

1d•$15 - $20•Onsite

About The Position

The Customer Service Representative is in many instances the first impression the local community members and guests see when they visit our facilities. This position is a part of promoting wellness, health, and fitness. You will receive training in industry standard management software, administrative duties, and processing finances.

Requirements

Applicants must be 16 years of age or older in compliance with Illinois Child Labor Laws and the Fair Labor Standards Act.
Requires strong people, customer service and leadership skills.
CPR/AED/First Aid certification within 90 days of hire.
Ability to lift and/or move up to 50 lbs. with assistance.

Nice To Haves

Skills in math, detail orientation, cash handling and computer preferred.

Responsibilities

Greet customers and guests promptly in a friendly and professional manner as they come in and as they leave.
Responsible for assisting members and guests with registration process, payment, membership, facilities, facility rentals, parks, etc. in a timely fashion.
Accept and process program, facility and membership registrations and any transfer, suspension, and cancellation request.
Answer telephone in a timely and courteous manner with messages communicated promptly.
Handle cash, check, or bank cards for payment. Making change accurately and reconciling.
Manage the front counter operations including paperwork filing and maintaining guest records.
Conduct CORE tours with patrons.
Performs basic cleaning, sanitizing, maintaining and up-keeping tasks.
Ability to multitask, be flexible and adaptable to new situations.
Perform other duties as assigned.